Accomodation Booking Policy - Rendezvous Wellness & Resort

Please kindly note our booking terms & conditions below:

1. Booking Confirmation
   All accommodation reservations are subject to availability and will only be confirmed once full payment (100%) has been received.
   We are unable to hold or guarantee any room booking without completed payment.
   
   
2. Payment Policy
   Full payment is required in advance to secure the reservation.
   Payment must be completed within the given payment deadline provided by our team.
   Unpaid bookings may be automatically released without prior notice.
   
   
3. Cancellation & Refund Policy
   All confirmed bookings are strictly non-cancellable and non-refundable.
   No refunds will be provided for cancellations, no-shows, shortened stays, or unused nights.
   Booking payments cannot be transferred to another date, guest, or service.
   
   
4. Booking Amendments
   Any request to modify stay dates or room types will be subject to availability and management approval. Additional charges may apply.
   
   
5. Check-In & Check-Out
   Check-in: From 2:00 PM onward
   Check-out: Until 12:00 PM
   Early check-in and late check-out requests are subject to availability.
   
   
6. Resort Rights
   Rendezvous Wellness Resort reserves the right to refuse or cancel bookings that do not comply with our payment and booking policies.
   
   
7. Direct Booking Validity
   For direct bookings made with Rendezvous Wellness Resort, the booking and payment are valid for a maximum period of 6 months from the payment date. Any unused booking after the validity period will be considered expired and non-refundable.
   
   
8. Access to the gym
   Only registered hotel guests can access the gym & recovery area. Any unlisted additional guest must purchase a day pass if you want the person(s) to accompany you.